1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Information collected when placing an order:
- Order Information: Name, billing address, shipping address, payment information (including credit card numbers or banking details, depending on the payment method), email address, and phone number.
Information collected automatically (Device Data):
- Device Information: Web browser, IP address, time zone, and cookies installed on your device. This helps us load the Site accurately and perform analytics on usage.
2. How We Use Your Personal Information
We use your Personal Information to provide our services, which include:
- Fulfilling Orders: To process your payment, arrange for shipping, and provide you with invoices or order confirmations.
- Communication: To communicate with you regarding your order status, policy changes, and marketing offers (if you opt-in).
- Security: To screen our orders for potential risk or fraud.
- Improvement: To optimize and improve our Site (e.g., by generating analytics about how our customers browse and interact with the Site).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us provide our services and fulfill our contracts with you.
- Payment Processors: We share your Payment Information with necessary payment processors (e.g., COD verification systems, banks, online payment gateways) to process your transactions.
- Shipping Providers: We share your Name, Shipping Address, and Phone Number with courier services (e.g., Leopard, TCS, etc.) to deliver your product.
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.
4. Your Rights
If you are a resident of Pakistan (or the country where your business operates), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information provided below.
5. Retention of Data
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. This retention period is necessary for accounting, taxation, and customer service purposes.
6. Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on this page.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
Email: ababilshilajit@gmail.com
Phone/WhatsApp: +92 331 6150135